FAQs

Frequently Asked Questions

What is the best mailbox or parcel vault for me? Get answers to your mail security questions right here!

Simply enter your security code in the special instructions when placing orders online.

The box will hold a 26 x 18 x 16-inch package!

Good question, if you do not have someone to complete your install, feel free to give us a ring, and we will gladly work to locate a reputable contractor.

All aluminum and stainless steel including the hardware

We can build anything, feel free to give us a ring to discuss your custom mailbox order.

For stand-alone outdoor placements, we recommend anchoring the box to a concrete pad.

All carriers can deliver to our boxes, but we do recommend that you contact the postal supervisor of your delivery area. Postal supervisors are very receptive to all of our products.

We actually designed the front faceplate of our boxes to accommodate video doorbells from Ring, Nest, and many others. Since our cabinet is made of aluminum, it makes for easy integration.

We have 15 powder coat finishes to choose from, see page three of our price calculator. Also, custom colors are also available for an additional fee.

Each box is customized to your specifications, please allow 3-4 weeks for us to prepare your order.

We use both national and regional LTL freight companies, feel free to call us if you want a quote.

Our boxes weigh from 165 -195 lbs depending on the model you choose.

All Mailbox Sentinels are full-service combination mail and parcel boxes, the Box Sentinel is a parcel only delivery box unless you select a Box Sentinel with a letter insert. The Box Sentinel with a letter slot does not have a space for outbound letter mail only for inbound.

Give us a call at 800-910-4251 for immediate service or go to the pricing tab to complete a preliminary estimate and we'll call you. Rest assured that we stand ready to help create the perfect delivery, and return solution at the best value.

Yes, we actually do, and they can also have features added later once the election season is over.  You can make them work as sealed bid boxes, parcel delivery, and return boxes, or a combination letter and parcel box. They can always be converted back to a ballot box at any time by simply placing the ballot collection bracket, and ballot collection bag back in place.

For starters, our finger bottom design makes getting the packages out very easy and the electronic access controller works great for returns. Since our parcel safe hinges at the bottom, it allows you to manage much larger packages with ease. Every aspect of our design is based on quality from top to bottom!

We are not certified by the General Postmaster, but we do meet or exceed all standards and specifications when installed properly. We encourage you to call your local postmaster where in every case to date we have found great support and acceptance. Feel free to give us a ring as we're here to help!